Direct Shipping Rates to the lower 48 states are as follows:

Sales Subtotal (prior to any discounts)   

$0-$50                 $7.50
$50.01-$100        $9.50
$100.01-$150      $11.50
$150.01-$200      $13.50
$200.01-$400      $16.50
$400.01-$600      $21.50
$600.01-$1000    $25.50
$1000.01 +           5% of subtotal

Please add $13 for a Direct Ship to Hawaii, Alaska, and Canada.

*** for overseas, please contact our office at 260.424.3511 or 260.424.3515 

**Please allow 4-5 weeks for your order to be processed and shipped. 

**Due to the nature of our business, all orders are required to be paid for in full at the time of order. By purchasing online, you are agreeing to these terms.**

**If you have a change of heart and wish to cancel your order, you must do so within 3 days of  your online order**

RETURNS EXCHANGES FOR PLATINUM ORDERS
Matilda Jane is an UNPREDICTABLE design, and we trust you understand our slight irregularities, as they are not considered a reason for return. We are certain you will be delighted with your Matilda Jane purchase. But if you are unsatisfied please let us know and we will happily address your concern.

*ALL NON-DEFECTIVE  PLATINUM EXCHANGES AND RETURNS MUST BE RETURNED WITHIN 30 DAYS OF THE DATE YOUR ORDER WAS SHIPPED AND ARE SUBJECT TO AVAILABILITY. 

NOTE: OCCASSIONALLY PLATINUM PIECES WILL BE SOLD AT A DISCOUNT (20% off, 30% off, ....).  IN THESE SITUATIONS, WE ARE UNABLE TO TAKE RETURNS.  IN OTHER WORDS, ALL DISCOUNTED PLATINUM SALES ARE FINAL

For ALL returns, please be sure that your package is insured and prepaid. Sorry, we cannot accept COD returns.

Our return address is:

Matilda Jane Clothing

ATTN: Returns Department
435 E Brackenridge Street
Fort Wayne, IN  46802

In order to help as many customers as possible acquire Matilda Jane Platinum pieces, we will, at times, be required to place restricitions on quantities ordered.  Please contact our office to find out if and when such quantity restrictions are in place.

 

We take online security very seriously.  That's why we've hired the best in the business to monitor our websites and make certain that your online transaction is safe.  We use the highest level of encryption possible, have daily vulnerabilitiy scans of our websites and server, and never store or retain your credit card number on our database.

SALES TAX
By law, we are required to collect and remit sales tax for any orders shipped to a state in which one of our Trunk Keepers resides, provided 'clothing' is actually a taxable item in that state.  For an up-to-date list of states in which we have a Trunk Keeper, please refer to the locate a trunk keeper page of the site.  Some states require sales tax to be charged on the shipping cost as well.  Any state listed on the locate a trunk keeper page that has an (*) after it, is a state whose sales tax laws require us to charge sales tax on the shipping amount as well as the product itself.